Yes. If you have an authorization form, you can send them during posted hours; call us first for any time-sensitive testing (e.g., post-accident).
A government ID and your employer authorization form specifying the services (e.g., 10-panel UDS, BAT, physical, respirator clearance).
Yes — we can work with Form Fox and standard electronic chain-of-custody forms when your program supports them.
Yes. We can set up an account, preferred panels, reporting contacts, and billing.
Non-urgent messages: within 24 to 48 hours.
Urgent issues: please notify the operator for same-day callback or come to the clinic for a visit.
Many results and communications will soon be available through the EMR portal. Abnormal issues will be called to our HR managers immediately.
24-hour notice is required.
A credit card will soon be required on file to book appointments.
No call , No-shows without notice will be charged $75.
After 3 no-call/no-shows, you may be dismissed from the practice.
Results go to the authorized employer contact on your form. Employee medical privacy is maintained; DOT programs follow 49 CFR Part 40 processes via MRO/TPA.
For employer-ordered services, billing follows the authorization form/account. Workers’ compensation claims follow carrier/TPA processes; self-pay is available if permitted.
Absolutely. We’ll create your account, set your preferred panels, and establish report routing to make future visits “plug-and-play” Our urgent care costs are significantly lower than emergency room visits.
Ask at check-out or call your location; Visit summaries are available through our secure patient portal or upon request at checkout. Test results are typically available within 24–48 hours. We’ll provide instructions for records requests and follow-up. There may be a fee for extensive records or extra Xray copies.
